Returns & Exchanges

At LATHR, we want you to love your glow; if you are not completely satisfied with your purchase, you can return or exchange eligible products within 30 days of delivery. Please ensure items are in their original packaging and meet our safety standards for cosmetic returns.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your inbox; simply print it out and attach it to your return package.

3

Pack and Ship

Securely pack your items—ideally in the original LATHR box—and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned products, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing